The New York Times, February 12, 2010 by Miguel Helft
http://www.nytimes.com/2010/02/13/technology/internet/13google.html

“You want to have a simple rollback mechanism, so once things are not what you expected them to be, you can get out quickly and not have to play a game of Whack-a-Mole,” said Deirdre Mulligan, a privacy expert and assistant professor at the School of Information at the University of California, Berkeley.

Computer World, June 11, 2009 by Michael Fitzgerald
http://news.idg.no/cw/art.cfm?id=D14C9B49-1A64-6A71-CEBB8DE087527FB6

People also ask for photos or videos to be removed from social networking sites, says Deirdre Mulligan…. Individuals and communities have balked at the way Google Maps’ Street View exposes location information. Meanwhile, a 2008 Harris Interactive poll found that 60 percent of Americans were uneasy about having Web content customized for them based on their usage patterns.

-Wired Threat Level Blog, March 6, 2009 by Kim Zetter
http://blog.wired.com/27bstroke6/2009/03/ca-looks-to-exp.html

“If you actually got it passed,” she said, “it would be a very big deal.”

-CNET News, March 6, 2009 by Elinor Mills
http://news.cnet.com/8301-1009_3-10190978-83.html

Of consumers who have been notified that their data may have been exposed during a data breach, 20 percent claim they ended their relationship with the company breached but the actual churn rate is less than 7 percent, said Deirdre Mulligan.

-Wired Threat Level Blog, March 9, 2009 by Kim Zetter
http://blog.wired.com/27bstroke6/2009/03/experts-debate.html

According to Deirdre Mulligan, a professor of information technology law and policy … a Ponemon study found that about 20 percent of respondents claimed to have terminated their relationship with a company after discovering that the company experienced a breach.